• "Dear Gem Shop: Thank you for your your attention to details, including but not limited to the well described items for sale. Every piece I have purchased has been just as described & photographed. Purchases always arrive safely & per schedule. In the past few months I have looked at many web sites, in my opinion yours is the easiest to navigate & most precise. An appreciative customer." - Maureen

  •  "I love the cabs SO MUCH! Too much! I don't want to sell them. I want to set them and keep every one of them. Someone there has a keen eye for design & proportion and someone else has the ability to drive an unearthly sheen on the surface. I thank you from the bottom of my heart for making my job as a jeweler so much easier!" - Susan
  •  "Thank you so much for all that you have done for us with regards to our stone.  This has been such a wonderful experience from start to finish, and we love love having such a neat part to our love story.  We appreciate both the diligence and sincerity of everyone at The Gem Shop." - Donald & Amy
  • "I just wanted to show you what I finally made with the agate that I purchased from your site." "I wanted to share this with you and let you know, this was the most beautiful cab I have found, to date :)" - Vampi
  • "THANK YOU for providing us with such great material to work with." - Robert
  • "Thank you for sharing your find. It is beautiful. Your site on the internet was fabulous. The pictures are great." - Joan
  • "You have a customer for life here!!!" - Chris
  • "I justed wanted to thank you for your courteous service and quick shipment of my order as well as the great quality of the material. Because of you quality products and service my business has been given new life and hopefully a more
    successful future."- Bill
  • "I love your cabochons. I have spent a lot of time searching for stones on the internet and have decided that, rather than waste time during which I should be working on cutting or setting, I will just check your site and see what is available more often.
    Thank you for the great presentation also. One can really see, pretty much exactly, what the stones look like." - Alexandra
  • "The quality of the materials are just fantastic and your service has been great. Keep up the good work on the website also. I know it's a lot of work but from my perspective it's incredibly valuable to be able to select the materials I need." - Craig
  • "You guys just have the greatest shop and service--I really appreciate that, from my little corner of northwestern North Dakota and our little town of 400 people--not a lot of choices for rock and gem shops up here." - Caroline
  • "I am a very happy customer (again) and my customers in turn are going to be very pleased with the picks I make from these agates. I haven't produced any picks with the new agate yet but there's 50+ in the tumbler now and they look fantastic! I just found out that the band The Black Crowes is using my guitar picks! So believe it or not, when you hear a guitarist playing on the radio, they may be using a stone from your stock. Thank you very much, and I will be back." - Johnny
  • "I've been so pleased with my previous orders from you website - thanks so much for the tremendous quality & variety of products you offer!" - Caroline
  • "Once again, I am astounded by the quality of rough I have just received in the mail. My heartfelt thanks goes out to anyone involved with the procurement of this fine material. No doubt this batch has many beautiful cabs coming from it. Perfect timing, my saws just ran out of Agua nods. Another order of the same will be coming soon, in case you find a piece that says it wants to come this way:) Thank you Trinity for being so helpful." - Teal
  • "The bead order arrived--and I'm so delighted! Thanks so much, expecially for offering stones that are difficult to find as bead strands." - Anonymous
  • "I so much want to thank you for everything you have done for me, for your unbelievable service, for your gentle and great care, and for all your hard work and efforts, thank you , thank you , thank you." - Shai
  • "Just wanted to thank you for the nice job on my bracelet! I can now wear it again..thanks much…" - Bobbie
  • "I just received my order in today, and wanted to let everyone know how pleased I am with the agates.  The polish is flawless!!! Keep up the great work" - Mark
  • "Just to let you know my cabs arrived safely today. The Rocky Butte ones are absolutely stunning…" - Arlene
  • "My favorite Rock Shop on this little plannet." - Bill
  • "My order of the small Noreena Jasper cab arrived today and it's so luscious that I just had to write and says thank you so much! I hope you cut some more. " - Victoria
  • The following comes from a customer who was dissatisfied with his purchase:
    "Thank you so much for your prompt reply! I appreciate the replacement. It is always nice to know that there are still businesses out there that strive to provide the best service to their customers. I look forward to cutting the new nodule and to ordering from you in the future." - Jon